“There are many ways to solve a problem, just like there are many ways to come to a decision. But what is the “best solution” or “best decision”? When determining a plan that provides the best possible solution to a particular problem, the best course of action is to consciously direct your thinking toward each step in the problem-solving process. In this course, students explore the meaning of problem solving and decision making. They gain information about different types of decisions, the difference between facts and information, and common decision making traps.”