“Almost every salesperson today is on the phone at some point during their selling, but picking up the phone and making those calls can... [more]
“Negotiation training prepares organizational leaders to perform their ultimate goals; to reach an agreement of sale with a customer, to agree on a particular point of salary with an employee, or even win a legal dispute. Presenting a positive impression and developing a good rapport with a negotiating party can increase the likelihood that the negotiation process will be productive, and in favor of their organization. There are essential steps managers must take if they want to experience success throughout the stages of the negotiation process. In this course, students learn about the essential characteristics and attributes that every aspiring negotiator must master. There are many preparations that need to be made before ever stepping into a negotiating arena.”