Sales

Membership [Indigenous Tourism Association of Canada, ITAC]

Publisher: 
Indigenous Tourism Association of Canada
Year of publication: 
2019

Any person or organization that has an interest in advancing Indigenous tourism in Canada may apply to become an ITAC Member. Members have the opportunity to participate in ITAC marketing, sales and business development programs.

Members who are market-ready and no less than 51% Indigenous-owned also have the option to be listed on the IndigenousTourism.ca website and included in the Indigenous Experiences Guide.

Certificate Courses - Overcoming Objections to Nail the Sale [Native Education and Training College, NETC]

Publisher: 
Native Education and Training College

“Is it still possible to close a sale when your prospective buyer has just raised an objection? Yes! Whether they are concerned about pricing, features, or whether the product will really be right for them, there’s no need to deal with rejection in sales when an objection is raised when you know how to overcome sales objections and can work with your client’s concerns. Objections aren’t the end of a sale – they’re another opportunity for you to present solutions to set your client’s mind at ease.”

Certificate Courses - Marketing and Sales [Native Education and Training College, NETC]

Publisher: 
Native Education and Training College

“Your sales and marketing efforts are foundational for improving your customer relationships by demonstrating credibility through their actions, and quality through their product presentations. Professional business leaders need to know how to develop their company’s image while building their bottom line through effective, low–cost marketing strategies to improve their sales. In this course, students are taught how to identify trends in their market, as well as make timely decisions for marketing their company and products.

Certificate Courses - Dynamite Sales Presentations – Audio Course [Native Education and Training College, NETC]

Publisher: 
Native Education and Training College

“Research in business etiquette has shown that when you first meet someone, the first twelve steps you take are critical in forming a perfect first impression. A good sales presentation begins when you enter the room, and the best sales presentation methods take into account not only what you’re bringing to sell, but how you present with it. You’re not just presenting what you’re selling – you’re presenting yourself! NETC’s one-day course on professional presentation skills teaches participants the components of an effective sales presentation, from start to finish!

Certificate Courses - Call Center Training: Sales and Customer Service Training for Call Center Agents – Audio Course [Native Education and Training College, NETC]

Publisher: 
Native Education and Training College

“In a survey conducted in 2008, managers of call centers identified poor training as one of the number one issues encountered by their call center agents. CCAs often have to hit the ground running, while requiring a blend of sales and administration skills to do their job efficiently. Are you a CCA who has often felt the same way? Don’t let a lack of call center training undermine your performance!”

Certificate Courses - Building Relationships for Success in Sales [Native Education and Training College, NETC]

Publisher: 
Native Education and Training College

“If your trainees are in the business of sales, then they are in the business of building relationships. In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter how big the company or the type of market.”

GST/HST Information for the Travel and Convention Industry [Canada Revenue Agency, CRA]

Publisher: 
Government of Canada
Year of publication: 
2012

We list the major changes below, including changes that have been announced but were not law at the time of printing this guide. If they become law as proposed, they will be effective as of the dates indicated. For more information on these and other changes, see the areas outlined in colour in this guide.

Goods and Services Tax/Harmonized Sales Tax (GST/HST) [Canada Revenue Agency, CRA]

Publisher: 
Government of Canada
Year of publication: 
2012

Basic information on how GST/HST works, what is HST, place-of-supply rules, what we mean by taxable, zero-rated, and exempt supplies, importing and exporting, buying or selling a business.

Online Sales [Business Development Bank of Canada, BDC]

Publisher: 
Government of Canada
Year of publication: 
2020

Online payment processing is how people pay over the Internet for the goods and services they buy from your website.

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