“Microsoft Office Visio 2010 is the newest version of Microsoft’s diagramming application. Whether you’re using Visio for the first time, or have been using it for years, this introductory training courseware will help you make the most of Visio’s exciting features.”
“Activities such as icebreakers and energizers add more than fun to a training session. They introduce the participants to each other and the course objectives, and they can reinforce the key concepts and theories of the course.”
“Almost every salesperson today is on the phone at some point during their selling, but picking up the phone and making those calls can be a daunting task, especially if you don’t like talking on the telephone, or are certain that it will be a waste of time. But with the right telemarketing strategy, all calls become productive calls! What if you could place a call, get past the gate keeper, and speak directly to the company decision maker? That’s the essence of telephone sales training, whether you do your selling, or are trying to get your foot in the door to book an appointment.
“We may recognize that people are an organization’s most important asset, and that we do better business when employees are engaged, motivated, and talented, but how do we make the most of that? How can human resource staff, supervisors, and managers ensure that the right people are ready, and where they need to be? If you’re looking for answers to all these questions and more, NETC has provided the answers!”
“It’s possible for people to become used to dealing with tough topics over time. After all, the more you practice, the better you become! There are, however, situations that are easier to handle than others. Dealing with an employee who is always late can seem like a walk in the park compared to having to discuss poor personal hygiene, whether it’s someone’s body odor, their latest tattoo, or their bad breath.
“No one can really manage time, but we can all become better at managing ourselves. Everyone works differently, however, which means that everyone’s time management system is going to be different if it’s going to be effective for them. There may be no one guide for time management that will work for everyone, but there are effective time management techniques that can be made to work for you!”
“The role of a professional supervisor demands increased responsibility and authority. Transitioning into this role is challenging, and supervisors need to be prepared for the problems they’ll encounter along the way. There are key skills that can be learned to successfully adjust into a management position, and they can be practically implemented in their work. In this course, students are made aware of their roles and responsibilities as a new supervisor. They learn effective communication skills and delegation techniques to help establish their leadership role with their new team.”
“Knowing how to apply the principles of adult learning is fundamental to success as a trainer. You must know the needs of your learners, and present your material to them in an interesting and engaging format. Trainers need to know how to maintain control of their participatory group, as well as know how to maximize each individual’s learning opportunity. The very best trainers provide an energized and supportive learning climate that accounts for the variety of experiences and capabilities of their students.
“The ability to find documentation of an important discussion that took place at a specific point in time might be a difficult task if you don’t have anyone filling the role of a minute taker. Organizational leaders are recognizing the benefits of having skilled employee’s record important and often confidential information. Minute taker’s need to have exceptionally well-developed active listening skills, as well as a positive and enthusiastic attitude. In this course, we teach students the critical activities of a skilled minute taker.
“Transitioning from a regular employee status to a supervisory role puts forth changes and challenges that need to be addressed. Being able to effectively instruct others, while retaining positive relationships are essential abilities of professional supervisors. Supervising others requires excellent communication and conflict resolution skills. In this course, students get the answers they need to help them overcome the supervisory problems they’ll encounter in their first weeks on the job. Supervising others isn’t easy; but with the challenges come rewards.”
